Topic Description
Service With Shazzam!
How To Be Different – Really Different – From Your Competition!
Just when you thought there was nothing new to say about Customer Service, along comes Mark Mayberry! “Service With Shazzam!” offers a fresh approach to creating satisfied Customers. This unforgettable presentation will show you how to get your Team to take an entrepreneurial approach to winning and keeping Customers. You will discover:
• How to find out what your Customers really want!
• How to set up a Customer service program that’s really different from
the competition!
• What works in other organizations – and how you can adapt these
solutions to fit your company!
• The “Shazzam!” Formula – an eight step blueprint for success that
will inspire your Team to serve Customers with heart and soul – and
have fun doing it. Shazzam!
To add “Shazzam” to your company’s service culture, contact Mark today! (815) 209-1381 Mark@MarkMayberry.com